Terms & Conditions

These Terms of Use and all policies and additional terms (if applicable) posted on the Site set out the terms on which we offer you access to and use of our Site, services and applications including our mobile application (collectively, the “Services”). You can find all of our policies and additional terms here. These Legal Documents are incorporated by reference into these Terms of Use.

By accessing, registering and/or continuing to use or access our Services, you are agreeing to be bound by these Terms of Use and the Legal Documents with immediate effect. These Terms of Use and the Legal Documents are subject to change by us at any time. Your continued use of the Site following any such change constitutes your agreement to these Terms of Use and Legal Documents as so modified.

References in these Terms of Use to “you” (or similar) are references to you as an individual or legal entity as the case may be.

The Site is an e-commerce platform that allows enterprise users to offer and sell products, and individuals and enterprise entities to buy products.

We reserve the right to introduce new Services and update or withdraw any of the Services, in our sole discretion, and we will not be liable to you for exercising this discretion.

1. You are eligible to register as a buyer or seller and benefit from the Services if you meet the following eligibility criteria:
   1. for buyers:
      1. you are above the legal age for purchasing products in your country of residence; and
      2. you are able to provide an address in the UAE or the Kingdom of Saudi Arabia (“KSA”) for delivery of products.
   2. for sellers:
      1. you are a legal entity duly registered in your jurisdiction;
      2. you have a current trade licence;
      3. you provide proof of authorisation for the individual who will be registering and using the Site;
      4. you provide identification for the authorised person;
      5. you can provide supporting bank details; and
      6. you acknowledge and agree that for certain product categories, additional requirements might be applicable.
2. In order to register to the Site, you will need to provide us with certain information. Your registration to the Site may not be accepted if you do not provide us with the required information. We reserve the right to decline any registration without further explanation. We reserve the right to undertake such checks as are necessary to verify your identity.